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The Xbox console family presents an error that doesn’t require shipping back the device. “The person who bought this needs to sign in” could happen on the Xbox Series X, Xbox Series S, Xbox One, or Xbox One X.
That’s because all of these consoles share the same firmware and the same interface. Because of that, the troubleshooting we’re sharing can work on either option.
However, this particular error occurs when users try to open a digital game they don’t own. Unfortunately, the Xbox’s system may display the error by mistake, even if the user owns the game.
Fixing the issue, though, it’s often easy and straight on the Xbox’s user interface.
Most errors indicate something is wrong, whereas others appear when nothing is wrong. “The person who bought this needs to sign in” is the latter case.
In most cases, the error has one of these two codes:
Regardless, it only happens on digital games and while users try to share game content.
In specific, the error happens because the console couldn’t verify the content access permissions. It prompts you, the user, to make the person who bought the game sign in. And if you’re that person, it isn’t very clear.
User reports, as well as common fixes, helped us find the common causes of the error message:
Your Xbox Console Is Not Your Main Console: If you play on various consoles or have a single console, the Xbox may lose track of which is your main device. In other words, your Xbox is not your “Home” console, therefore prompting you to sign in again.
The License Holder Account Is Not Set as “Home:” Likewise, if the person who bought the game is not signed into the console, you may see the error when doing game sharing.
Xbox Live Services Are Down: The Xbox servers may be down due to an error or for service.
The Game Server Is Down: Likewise, the server of a particular game may be down.
Dashboard Glitch: Random dashboard glitches and errors may cause the error.
Network Issue: Lastly, the error may happen if your connection is unstable. Setting a static IP and a public DNS to the console may solve the problem.
The solutions we’re sharing work on any Xbox One or any Xbox Series console. We’re starting with the most logical solution. Afterward, we’re moving forward with less common fixes.
Please try our solutions, one by one, until you find the one that works for your case.
Before you move on, though, please reboot your console to erase random permission bugs.
If you use your account to play on various Xbox consoles, you should let Microsoft know which one is your primary device.
In other words, you should select a Home Xbox. That way, any account on that console can play and use the content you have purchased. That includes Xbox games, apps, a Game Pass subscription, and more.
Moreover, the Home Xbox has become more friendly for offline gaming. That means other accounts can play the games without your account active or without an internet connection.
Here’s how to set your Xbox as the Home console:
Bear in mind the “Home ” account becomes the “License-holder,” meaning other accounts in the same Xbox can play the games the Home account bought.
The next step is re-logging your account on your Xbox. It can erase random account bugs preventing normal functions.
Here’s how to re-log on your Xbox console:
The next solution would be to remove your account from the console and then add it back:
Afterward, add back the account:
We can try improving the stability of your Xbox’s connection to solve the issue.
Unlike other devices’ typical dynamic IP addresses, a static IP Address won’t change. In essence, every time a device longs into your router, the router assigns a random IP address to the item. A static address, on the contrary, is constant, therefore, more stable.
Then, a public DNS comes from companies like Google. These are addresses available for all users worldwide to improve their home connections.
For example, if your broadband speed is around or less than 6MB, or if there’re too many devices using your Wi-Fi, your Xbox may be suffering from an unstable connection.
The issue damages features like the Xbox Party Chat, game sharing, streaming, downloading, and account errors.
Here’s how to add a public DNS and a static IP address on your Xbox:
If all else fails, you may solve the “Person who bought this needs to sign in” issue by power cycling the console. Also, restarting the router may help.
Both workarounds together could erase random network glitches.
Press and hold the Xbox power button for 10 seconds or more. Press it until the LED stops flashing to do a hard reset.
Once the console is off, unplug all of its cables
Press and hold the power button for 10 seconds more to drain all of the power
Go to your router, and disconnect all of its cables for 10 seconds
Plug back the router
Go back to the Xbox, and plug back all of its cables
Turn on the console
Test your network connection
Test the faulty game
Lastly, you should ensure the Xbox Live Core Services are up and working.
Microsoft’s servers or a game server could be down for maintenance or due to other problems.
You can verify the status of Xbox Live services on their official site.
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To sync this notebook, sign in to OneNote.
The OneNote error E0000024 is also followed by codes like cnumq, bdf5h, c3zox, etc. Now, if you are facing this error, we got you covered. But, first, let us find out what exactly is this error and the causes behind this error.What is error code E0000024 in OneNote?
The error code E0000024 in OneNote is a sync error as mentioned earlier. This error occurs when your try to synchronize OneNote notebooks across your other devices. Now, it could be caused if your OneNote app is not updated to its latest version. Apart from that, if you have Live ID Sign-In Assistant installed on your system, a conflict between it and OneDrive might trigger the error E0000024. Another reason for the same error could be inconsistent or corrupted OneDrive cached credentials. Besides that, app corruption can also cause this OneNote sync error.
Now, if you are specifically getting the OneNote sync error code E0000024, this guide will show you all the working solutions to follow. So, let’s check out.E0000024, To sync this notebook, sign in to OneNote
If you are facing the “To sync this notebook, sign in to OneNote” error with error code E0000024, here are the solutions you can use:
Make sure OneNote is up-to-date.
Remove OneDrive Cached Credentials.
Reset OneNote and OneDrive.1] Make sure OneNote is up-to-date
Before trying any other fix, make sure that your OneNote app is up-to-date. Using an older version of the app can trigger issues and errors like E0000024. So, update OneNote to its latest version and check if the error is fixed or not. Here’s how you can do that:
First, launch Microsoft Store and move to Library.
You can then press the Update button present next to OneNote.
Once the app is updated, restart OneNote and check if the error E0000024 is fixed or not.
Read: Error 0xE000002E, Something went wrong during OneNote sync.2] Remove OneDrive Cached Credentials
Another thing you can do to fix this error is to clear the OneDriver cached credentials. This sync error on OneNote might occur due to corrupted OneDriver cached credentials. Hence, if the scenario is applicable, you can fix the error by removing the OneDrive cached credentials stored on your PC.
Here are the steps to do that:
First, open the Windows Search box and enter Credentials in the box. Now, choose the Credential Manager app from the shown results to open it.
After that, press the Remove button under it to clear the credentials. Once done, check if the error is resolved.
Read: OneNote Error 0xE0000007, We ran into a problem syncing your notebook.3] Reset OneNote and OneDrive
If the error continues to appear, it might be some corruption in the OneNote or OneDrive app causing it. So, in that case, you can simply reset the OneNote and OneDrive to their original state to fix the error. Here are the steps to do that:
Now, locate the OneNote app, press the three-dot menu button, and choose Advanced options.
Next, scroll down to the Reset section and press the Reset button.
After that, press the Win+R hotkey to evoke the Run dialog and then enter one of the below commands in it to reset OneDrive:%localappdata%MicrosoftOneDriveonedrive.exe /reset
or,C:Program FilesMicrosoft OneDriveonedrive.exe /reset
or,C:Program Files (x86)Microsoft OneDriveonedrive.exe /reset
Once done, restart your computer and check if the error is resolved now.
I hope this helps!
Now read: Fix OneNote sync error 0xE4020045 (Unsupported Client).Why can’t I sync my OneNote notebook?
OneNote sync errors and problems are usually caused due to the fact that your app is not up-to-date. Apart from that, a poor internet connection is another reason why you are unable to sync your OneNote files with other devices. So, make sure you have the recent version of the OneNote app and your internet is working fine. Besides that, you can sign out and then sign in back to all Office apps, clear the OneNote cache, or run the OneNote Diagnostics tool to fix the issue.
How to Fix Do you own this game or app Xbox error 0x803F8001 Use the solutions to solve the issue and play your games
Xbox One offers a quality, immersive gaming experience and that is something we can all agree upon.
Nevertheless, there are moments when the console prevents you from running your favorite games and apps. This is exactly the case with error code 0x803f8001 (Do you own this game or app?).
If you already tried inserting the game disc into the console without success, step up your troubleshooting with our tested solutions listed below.
Error 0x803F8001 on Xbox One or “do you own this game or app” can be problematic and prevent you from running games and apps. However, there’s a way to deal with this issue, and today we’ll show you how to do it.
The Xbox One is perhaps the best gaming console the world has come across in ages. And while it offers a quality, immersive gaming experience, there are moments when a few hitches spring up every now and then.
One of these moments involves error code 0x803F8001. This may mean one of three things:
The game disc is not in the console
Game was bought and downloaded by someone else not signed in to the Xbox One console
The game was bought and downloaded but you are not signed in, and/or connected to Xbox Live
In case you’re experiencing Xbox One error code 0x803F8001 or the message “Do you own this game or app”, try the solutions listed below.Why is my Xbox One saying I don’t own the game?
The main reasons why you are getting “do you own the game or app” from Xbox one is that there is a problem with the Xbox Live servers. A small check to see if any issues on the server is all you need to do.
If there is nothing wrong with the Xbox Live servers, check your internet connection. If all it’s in order, then just go and follow the solutions we provided below.How can I fix Microsoft “do you own this game or app” error message on Xbox One? 1. Reset the console, perform a full power cycle or disconnect your console to reboot completely
Please note: this process doesn’t erase any of your games nor does it erase your data.
How to restart your Xbox One console
If you cannot access the guide or if the Xbox One console is frozen, press and hold the Xbox button until it turns off. Once it shuts down, tap the Xbox button again to restart.
How to physically power cycle the Xbox One console
Turn the console off by holding down the Xbox button for about 10 seconds.
Press the Xbox button again (or press the Xbox button on your controller) to turn the Xbox One on. If the green boot-up animation doesn’t display when you restart the console, repeat both steps. Ensure you hold down the Xbox power button until it shuts down completely.
Note: If your console is in Instant-On power mode, these steps will shut it off completely as the Instant-On mode is disabled until you restart the console.
How to disconnect and reconnect Xbox One console power cable
Press Xbox button to turn off the console.
Wait 10 seconds until it completely shuts down.
Unplug the power cable. Then, wait for about 10 seconds as this resets the console’s power supply.
Plug the console power cable back.
Press the Xbox button to turn on console.2. Check Xbox Live service status
If you see any alerts when you check the Xbox Live service status, wait until the service is back up and running and then try again.3. Designate an Xbox One console as your home box
Get the person who purchased and downloaded the game to sign into the Xbox One console.
Set the Xbox One as a home console for the person who purchased the game.
How to designate an Xbox One console as your home Xbox
When you first sign in to Xbox One console and save your password, the console becomes your home Xbox.
This allows you to share games and downloadable content you buy from the Store with anyone else who signs in to your Xbox One or share your Xbox Live Gold subscription with anyone else who signs in to your home console.
You can even share games downloaded as part of a subscription, play games as you travel, or even play while offline (Take note you’ll need to set it as your home Xbox before going offline).
Note: If you sign in on different consoles, designate the console you use frequently to be your home Xbox. You can only designate one console as your home Xbox.
Follow these steps to designate Xbox One console as your home Xbox:4. Insert the game disc into your console
In some instances, the simplest solution is the best, and many users reported that they fixed the 0x803F8001 error simply by inserting their game disc to the console.
This is a decent workaround if you have the game disc, but if you don’t, you might want to try some other solution.5. Make sure you’re signed in to Xbox Live
If you’re getting error 0x803F8001, perhaps the issue is that you aren’t signed in to your Xbox Live account.
If you’re trying to run applications or games from Microsoft Store, you need to be signed in to Xbox Live, or else you’ll encounter this error message.
So double-check if you’re signed in properly and try to run the application again.
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How to fix Xbox error XBOS3008 [6 Easy Steps]
This error will prevent you from using prepaid codes on Xbox Live called error XBOS3008.
Xbox error XBOS3008 can be fixed by first checking whether Xbox Live services are operational.
Inactive subscriptions to Xbox Live can also cause the error code XBOS3008.
Most Xbox errors can be solved by clearing your Xbox cache and then restarting the device.
In order to purchase certain content on Xbox Live, you can use a prepaid code on your Xbox. Unfortunately, certain errors can occur while redeeming a prepaid code, and users reported error XBOS3008, so let’s see how to fix it.How do I fix Xbox error XBOS3008? 1. Check the status of Xbox Live services
In order to redeem codes and make purchases on Xbox Live, all Xbox Live services need to run properly. You can check the status of Xbox Live services simply by visiting Xbox website.
If one of the services isn’t properly running, you might not be able to purchase anything and you’ll encounter XBOS3008 error. Unfortunately, you can’t do anything to fix this problem, and you’ll have to wait until Microsoft fixes the issue.2. Check the status of your Xbox Live subscription
You should know that prepaid codes can’t be used or activated if your Xbox subscription is suspended or if it has a balance due.
If your subscription is suspended, you’ll need to update your payment information in order to fix this problem.
To do that, follow these steps:
Log in to your Microsoft account using any web browser.
After that, navigate to Services & subscriptions page.
Select the blue question mark under Status and select Pay now link.
If you want, you can also update the payment information on Xbox One. To do that, do the following:
Locate the suspended subscription and select it.
In the Payment and billing section select Pay now option.
Choose how you want to pay and follow the instructions on the screen.3. Check if you’re using an Xbox Live Gold trial subscription
Xbox Live Gold trial subscriptions will allow you to play games online, but there are certain limitations that you should know about. For example, if you have an Xbox Live Gold trial subscription, you can’t redeem a prepaid code to extend the subscription period.
However, you’ll be able to redeem the code after your current subscription expires. In addition, using an Xbox Live Gold trial subscription will prevent you from accessing Games with Gold.
Another limitation of a trial Xbox Live Gold subscription is that you can’t stack prepaid codes. This means that you can’t start another trial period before your current trial period expires.
You can still use prepaid codes to receive a separate Xbox Live Gold trial subscription, but as we already mentioned, you won’t be able to stack prepaid codes.4. Delete and re-download your profile
Press the Guide button on your controller.
Go to Settings and select System Settings.
Select your Gamertag that you want to delete.
Select Delete Profile Only. (This deletes the profile but leaves saved games and achievements.)5. Clear the system cache
Clearing the system cache is a general solution that can mainly help with any problem. So, we’re going to try it, as well.
Here’s what you need to do:
Press the Guide button on your controller.
Go to Settings and select System Settings.
Select Storage or Memory.
Highlight any storage device, and then press Y on your controller.
Select Clear System Cache.
Confirm the action.
Restart your console6. Power cycle your console
If other solutions don’t work, you might want to perform a factory reset. This option will usually delete all files from your console and reset it to the original state. This means that you’ll delete all your accounts, saved games, settings, and files.
If you want to keep your files, we strongly suggest that you back them up to a USB flash drive before starting the reset process.
To reset your Xbox to factory settings, do the following:
Open the guide by scrolling left on the Home screen.
Select Settings and go to All Settings.
Select Reset console.
You should see two options available: Reset and keep my games & apps and Reset and remove everything.
We suggest that you use the first option since this option will only reset your console and delete potentially corrupted data without deleting games and other large files.
If that option doesn’t work and the problem still persists, be sure to use Reset and remove everything option.
This option will delete all downloaded games, saved games, accounts, and applications, therefore if you want to preserve some of your files, we suggest that you back them up before using this option.
Xbox error XBOS3008 will prevent you from using prepaid codes on Xbox Live, but we hope that you fixed this error by using one of our solutions.
You can either restart from the option available on-screen – Restart this Xbox or press and hold the Xbox button for nearly 10 seconds to turn off the console.
This error code might mean that the update had some issue during installation, and the only way out of it is to update it offline.
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Error code 0x800704cf indicates there’s a network problem that’s preventing you from signing in to your Xbox account. The same error may occur when the console can’t launch your favorite games due to network issues.
‘You’ll need the Internet for this. It doesn’t look like you’re connected to the Internet. Please check your connection and try again. 0x800704cf’.How to Fix Xbox One Error 0x800704cf Check the Service Status
Since this error usually appears when there’s a general network problem, start by checking the Xbox Service Status.
If there’s a known issue that could be triggering error 0x800704cf, it should be on the list. If this the case, wait until Microsoft has fixed the problem.Try Again
The error could also be triggered by temporary server issues caused by an unusually high number of requests. In other words, the Xbox servers are overwhelmed. Wait five or 10 minutes. These issues usually disappear after a few minutes.Restart or Unplug Your Modem
If the issue persists, it’s time to check your network. Restart your modem and check if this quick workaround did the trick.
Try unplugging the modem if you haven’t done that in weeks. Unplug the power cable and leave your modem unplugged for three minutes. Then power it back up and check if the error code 0x800704cf is still there.
If you suspect the error is caused by low bandwidth problems, disconnect all the other devices using the network.Clear Local Xbox 360 Storage
Navigate to Settings.
Go to Storage.
Then select Clear local Xbox 360 storage.
Restart your console and check again.Clear the MAC Address
You can also try to change the MAC address of your console.
Navigate to Settings.
Go to General settings.
Select Network Settings.
Then go to Advanced Settings.
Locate and select Alternate MAC Address.
Clear the current MAC Address.
Restart your console and reconnect to your network. The console should start updating now if there’s a new version available.
Which brings us to the next solution.Update Your Console
If you’re running an outdated system version, don’t be surprised if your console becomes a bit glitchy.
Go to Profile & system.
Then go to System.
Select Updates to check for updates.
Go to the Troubleshooting Screen
If the console is not updating correctly, do this:
Take out the power cable and leave your Xbox console unplugged for 3 or 4 minutes.
Then hold the Sync button on the controller and press the Eject button.
While holding down these buttons, press the ON button on the console.
Wait until you hear a second ON sound. You can then release the Sync and Eject buttons.
You should see the troubleshooting screen now.
Select Continue and update your console.Launch a Game Without Signing In
Other users suggested this quick workaround worked for them:
Sign out and reconnect the console to your network.
Select a random game and launch it.
You will be prompted to sign in once you reach the game’s login screen.
Select your profile, and try to sign in. There should be no error this time around.Reset Your IP and DNS
Refreshing your IP and DNS may help. Here’s what you need to do:
Navigate to Settings.
Go to General.
Select Network Settings.
Then, go to Advanced Settings.
Select IP Settings.
Set the IP settings to Automatic.
Repeat the same steps for the DNS settings to get a new DNS.
Check the connection.Reset Your Console
Resetting your console without deleting your games and app may help you to get rid of this error.
Open the guide and go to System.
Then select Settings.
Go to System → Console info.
Locate the Reset console option.
Select it and keep your games and apps.
After the process is complete, you can power cycle your console.
Let us know which solution worked for you.
If you’re an Xbox One owner who has come across an error code, 0x97e10bca, then there is no need to worry because we know what is causing it, but most importantly, we know how to fix it.What causes Xbox One Error Code 0x97e10bca?
Now, from what we have gathered so far, the error code tends to show itself when applications conflict with each other. We should note that this error can also show itself due to conflicting Xbox One settings. Also, when this error is active, users will find it impossible to access certain Xbox Live services. Not only that, some games and applications will fail to work as expected.
It is possible this problem began due to a recent update, but at this time, we cannot say for sure. Furthermore, no one from the Xbox team has spoken of the error on the official forums; therefore, we must assume it is not affecting most users of the platform.How to fix the Xbox Error Code 0x97e10bca
Follow the simple instructions below if you want to solve the 0x97e10bca error in Xbox One:
Turn off, then turn on the Xbox One console
Uninstall apps recently installed
Switch your internet connection type and restart your router
Factory reset your Xbox One1] Turn off, then turn on the Xbox One console
In many cases, a simple reboot of your Xbox One is capable of fixing a lot of problems. It is very much a possibility that restarting your console could solve 0x97e10bca once and for all or temporarily.
When the confirmation box appears, select the Yes option. Right away, the system should slowly go into off mode.
From there, please unplug the power cord and wait for around a single minute. Finally, plug the power cord back into the correct socket, then restart the device by hitting the Xbox button on the controller or the power button on the console itself.
If everything goes well, then error code 0x97e10bca should no longer be a problem, at least for now.2] Uninstall apps recently installed
As we have stated above, the error code may be caused by conflicting applications installed on your Xbox One video game system. We understand this is rare, which is a good thing, but it becomes a significant problem for those affected when it happens.
The conflict occurs if the version of the application is not compatible with the current version of the Xbox operating system. Additionally, conflict can also arise if the app was downloaded from third-party sources.
Finally, check if the issue persists. If everything is working as it should, then reinstall the game or application right away.3] Switch your internet connection type and restart your router
The way you’re connected to the internet may be the primary cause. For example, if you are connected to the internet via a wired connection, we suggest switching to Wi-Fi in a bid to set things right. The same goes if the problem is happening over Wi-Fi. Simply switch over to a wired connection.
Another thing you could do is restart your wireless router. Unplug the device for up to 1 minute, then plug it back into the socket and hit the power button to boot.4] Factory reset your Xbox One
Should all options above fail, your best bet is to factory reset the device.
To get this done, hit the Xbox button located on the controller to fire up the Settings area.
Reset and keep my games & apps: Choose this one if you want to keep all your video games and applications.
Reset and remove everything: Go down this route if you have no problem is wiping your entire hard drive of all its contents.
Sit back and wait for a few minutes as the Xbox One performs the factory reset procedure.
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