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ERR_SSL_PROTOCOL_ERROR primarily emerges on web browsers. Although this error aims to discourage users from accessing potentially destructive websites, it occasionally appears due to network difficulties, corrupted or outdated system cache, and other reasons. This tutorial walks you through the primary causes of the ERR_SSL_PROTOCOL_ERROR message in Windows computers and details several approaches to fixing it.
Good to know: are you dealing with the network cable unplugged error? We show you how to fix it.
Below is a list of the primary reasons the error may emerge:
Expired SSL certificate: an SSL certificate is a specific code that encrypts the information sent over the Internet. An expired certificate no longer works to keep your info safe and exposes your data to possible cyber attacks.
Network problems: network problems occur when data can’t get from one place to another. It may be because there is no connection between the two places or something along the way is blocking or corrupting the data.
Deteriorated system cache: a cache is a reserved storage location on your system where it collects information so that it doesn’t have to look for it again the next time you want it. But sometimes the data stored in the cache gets corrupted, and when the computer tries to use it, several kinds of errors surface.
Malware activity: malware is software designed to disrupt or damage computer systems without the owners’ consent. This includes viruses, worms, trojans, and similar programs.1. Clear Your Browser Cache and SSL State
These steps to clear browser cache and SSL State vary from one web browser to another. For the purposes of this tutorial, we are using Chrome throughout.
From the drop-down, hover over “More Tools,” then select “Clear browsing data.”
Now select “All time” from the drop-down menu and select “Clear data” to clear the browsing history.
Press the Windows + R keys to open Run on your computer.
Tip: tired of seeing annoying cookie consent pop-ups every time you visit a website? We show you how to disable them.2. Check Your System Clock
When the date or timezone settings on your computer are incorrect, several errors surface that cause problems with how your computer behaves. To fix this:
Press the Windows + I keys to open Settings on your computer.
Navigate to “Time and Language” and select “Date and Time.”
Verify the current timezone, time, and date. Modify them accordingly.3. Disable Third-Party Browser Extensions and Antivirus Software
Browser extensions can sometimes cause problems such as ERR_SSL_PROTOCOL_ERROR, which is why you should disable any third-party browser extensions, at least temporarily.
Move to the top-right corner of your browser and select the three-dot menu icon.
Select “Settings” from the list of options.
After disabling each extension, revisit the website showing the ERR_SSL_PROTOCOL_ERROR message. If the message vanishes, it means you should probably stay away from that extension.
Faulty antivirus configurations and firewall settings can also lead to the SSL error message, so you may want to uninstall your antivirus. Don’t worry, as Windows Defender has your back if you do. Open Settings again on your PC.
Good to know: learn how to use Vim shortcuts to navigate your web browser with ease.4. Check the Website’s SSL Certificate
You can check the SSL Certificate using an online SSL by following the steps below:
Open SSLChecker on your web browser.
SSLChecker provides a complete report showing whether there’s anything wrong with that website’s certificate.
Disabling the QUIC Protocol, which was designed to make HTTP traffic more secure, efficient, and fast, can sometimes fix ERR_SSL_PROTOCOL_ERROR. Here’s how to go about it:
Open Chrome and type
in the URL bar and press Enter.
Next to “Experimental QUIC Protocol,” open the drop-down menu and select “Disabled.”6. Change Your Internet Security and Privacy Level
Internet Security and Privacy categorizes Web traffic and determines whether specific actions are permitted. If your Internet Security and Privacy levels are high, they may restrict access to several websites and cause an ERR_SSL_PROTOCOL_ERROR message.
In the following window, navigate to the “Security” tab, use the slider to adjust the settings to “Medium,” and select “OK.”
Tip: you don’t have to stick to the default search engine when using a browser. Follow this guide to change it.7. Check Your Firewall
A firewall may also interfere with the SSL protocols, but you can disable it to see if it fixes the issue for you by following the steps below:
Go to “System and Security” and select “Windows Defender Firewall” in the following window.
Press on the “Turn Windows Defender Firewall on or off” option.
- 8. Enable All SSL/TLS Versions
Enabling all SSL/TLS versions allows your web browser to load websites with outdated or insecure protocols. This approach, although not recommended, could help you identify the source of the ERR_SSL_PROTOCOL_ERROR message in Windows. Use it as a last resort.
Go to the “Advanced” tab, then check the boxes of all the “TLS/SSL” versions.
As infuriating as ERR_SSL_PROTOCOL_ERROR in Windows can be, it’s thankfully not difficult to resolve. Although clearing your browser’s cache will usually solve the problem, you should be aware that some of the websites you are trying to visit may not be secure and are attempting to infect your computer. You should always avoid visiting suspicious websites, but sometimes accidents happen. For such cases, we have a guide that can help you determine whether a website is legitimate and safe to use. Hopefully, it can prevent you from going down the rabbit hole.
Image credit: Pexels. All screenshots by Farhad Pashaei.
As a technophile, Farhad has spent the last decade getting hands-on experience with a variety of electronic devices, including smartphones, laptops, accessories, wearables, printers, and so on. When he isn’t writing, you can bet he’s devouring information on products making their market foray, demonstrating his unquenchable thirst for technology.
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You're reading How To Fix Err_Ssl_Protocol_Error In Windows
Outbyte PC Repair tool is incompatible with your operating system.
How to use PC Repair Tool:
Step 1: Download the repair application
Step 2: Install and launch the application
Trusted by AppEsteem.Issue:
Most computers begin to suffer stability issues with continued use, although to a different degree that may depend on different factors. These issues may occur for a number of reasons, including programs not installing or uninstalling properly, too many startup items, insufficient hardware/memory specs, malware, system conflicts, Active X issues, etc. Programs may take longer to open and respond more slowly. When multiple programs are running, you may experience program freezes or even crashes.Solution:
An effective way to fix crashes and issues on a PC is with the help of special software that safely performs system elements cleanup and repair, and tunes up system settings
Symptoms of PC issues Causes of PC issues
Computer issues are typically caused by invalid or corrupt files that get left over by various applications or appear due to software or system malfunctions, badly written application code or program incompatibilities. Whenever a PC is turned off in the middle of a Windows update being installed, an application task gets aborted midway or system files get moved on the hard drive, PC issues may appear as a result. Other common reasons for computer issues are virus or other malware activity, as well as incorrect software uninstalls, attempts by inexperienced users to manually edit corrupt files and a number of other factors.
Bad System Config Info is a common bug check error on Windows systems, caused mainly by a malfunctioning of the system and registry files or the Boot Configuration Data (BCD) file. Some boot order files in the BCD, or even some older ones, may conflict with newer, stable files. When this happens, the error otherwise known as the Blue Screen of Death (BSoD) occurs.
The bug check error can also be caused by:
incorrect system settings
a bad driver
installing an important update
However, most error messages will often have a description of what the problem may be. Below are some tried and tested solutions to help you fix a Bad System Config Info error in Windows 10 and 11.1. Try Restarting Your Computer
There’s a reason that many IT people jokingly ask, “Have you tried turning it off and on again?” It’s because, in many cases, a simple restart can clear the issues your PC is having. Before you try anything else, give this suggestion a try.
If this error started occurring soon after a Windows update, then that probably is where your problem lies, and the solution should be simple: roll back the Windows update!3. Check your RAM and Hard Drive
For some, it may seem daunting to look inside your PC and start twiddling around with the physical components. However, the health and fitting of your RAM and hard drive can be the cause of the bad system config info error.
Your RAM sticks will look a bit like this. Make sure they’re nice and snug in their slots
If you’re comfortable with opening up your PC, you can take a look inside to make sure that your RAM is correctly fitted into the slots and that your hard drive SATA cables are properly connected too.
These checks shouldn’t take more than a couple of minutes.
If you have more than one RAM stick, you could even remove the excess sticks so that only one is left, and see if the error goes away. If the error only appears when certain RAM sticks are slotted in, then it’s likely those sticks are causing the error, in which case you may need to run your PC on less RAM (and, down the line, look into buying new RAM).
Assuming your RAM and hard drive are properly fitted, you should then check on the health of your RAM and health of your hard drive, both of which we have guides for here on the site. If you get back bad results on either front, this could be causing the errors, and it may be time to look into replacing the relevant components.
Incompatible or outdated drivers are a source of several issues. The worst thing bad drivers can do is bring up BSoD errors, such as the Bad System Config Info.
To resolve this, followo the instructions below:5. bcdedit Command
Quite often the Bad System Config Info error can appear when system configuration is incorrect or not configured properly. Additionally, the error will also appear if the memory and processors in the configuration file have the wrong value, preventing access to Windows 10 and Windows 11.
To resolve this, you’ll need to go to the Advanced Startup menu:
In the Troubleshoot window, select “Advanced Options.”
In the Advanced Options window, select “Command Prompt.”
Your computer will restart, then display the Command Prompt blue screen. You’ll be asked to select an account to continue. Press Enter, then type in your password for that account.
Enter the following lines once Command Prompt starts:bcdedit
Close Command Prompt.
Start Windows again.6. Fix BCD file
If your BCD file is corrupt or damaged, the Bad System Config Info error may appear and deny you access to Safe Mode and Windows altogether.
To resolve this, you need your bootable USB flash drive with Windows or the installation DVD. You can also use the Media Creation Tool if you don’t have a bootable USB drive.
Here’s what to do next:
Enter the following lines when Command Prompt starts. (Press enter after each line to execute it.)bootrec
Close Command Prompt.
Restart your computer.
Note: the last command you enter will delete, then recreate Master Boot Records. Be careful using it.7. Fix the Registry
There are specific registry issues that can bring up the error, but you can repair the registry to resolve it by following these steps:
renC:WindowsSystem32configSYSTEM chúng tôi the folders of each of these commands are renamed as you press Enter, and once this is done, Windows won’t use them again. They can be deleted, but you’re better off renaming in case you need to do a system restore much later.
4. Enter the lines below into Command Prompt:
This process copies the registry’s backup and replaces old files. Close Command Prompt and restart your PC.8. System Restore
If the other methods don’t help, this may be one of your last two solutions to try. Note that you will not be able to use this method if you don’t have saved restore points to pull from. However, the system will let you know if you don’t. To perform a system restore, follow the steps below.
Move to the “System Protection” tab, then select “System Restore.”9. Reset Windows 10/Windows 11
This is the last solution to try if none of the others worked. Before resetting, create a backup, as once you reset Windows, all files will be deleted from the C partition.
The reset should fix the problem if it was related to your PC’s software.Frequently Asked Questions How can I find Windows Stop Codes like this and fix the errors?
There are third-party apps that can help you look for stop codes in your system’s programming. BlueScreenView is the most notable one.How do I boot in Safe Mode?
Sometimes BSoD errors make it hard to perform any of the suggested fixes in this article. In that case, you can try booting in Safe Mode by holding down the F8 key while starting Windows. Then, switch to Safe Mode before the system finishes loading.Can Windows automatically repair a Bad System Config error?
Anytime Windows has trouble booting properly, the Windows Automatic Repair tool will run as a way to fix the error. Unfortunately, this isn’t always a helpful solution for BSoD errors.
Image credit: Pexels Screencaps taken by Megan Glosson
Megan Glosson is a freelance technology writer based in Nashville, TN. She has extensive experience working with everything from printers to smart home systems, and serves as the go-to “tech guru” for a small business that sells digital products. Megan has created thousands of articles for online publications and company blogs, including How-To Geek, Clean Email, and Review Geek.
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Whether browsing the web or playing a high-tension game using a Bluetooth-enabled wireless mouse on your Windows 11 PC or laptop, the worst thing that could happen is your Bluetooth mouse stops working.
Presuming you are already facing the Bluetooth mouse not working issue in Windows 11, we have compiled some of the best fixes that you can try to resolve the issue and get your BT mouse up and working on your PC or laptop. Check them out right below!
Fix Bluetooth Mouse Not Working in Windows 11
Now, there can be various causes for the Bluetooth mouse not working in Windows 11 issue. It could be an issue with your physical mouse, an issue with the mouse driver on your device, or system-level issues such as those in the system file directory or in essential Windows processes.
Below, you will find relevant fixes, addressing each of the above causes. Be sure to try them out on your Windows 11 PC or laptop one by one to see which one works and resolves the issue with your BT mouse.
1. Restart Your Windows 11 PC or Laptop
The first thing you might want to try when you face the Bluetooth mouse not working issue in Windows 11 is restarting your Windows PC or laptop. You see, a quick restart of your system often resolves this kind of issue right away as it force-closes every application and background process in Windows that might be creating conflicts with the operation of your BT mouse.
So, while on the Desktop screen on your Windows 11 PC or laptop, press Alt + F4 to bring up the Windows Power menu. Now, use the up/ down arrow keys on your keyboard to cycle through the options and select the Restart option. Once selected, press the Enter button to restart your Windows 11 PC or laptop.
2. Check Your Mouse Battery and Power Button
One of the most common causes for the Bluetooth mouse not working issue in Windows 11 is a wireless mouse with no power. You see, Bluetooth mice use batteries to power themselves as there is no wired connection to the PC or laptop from which the peripheral can draw its power.
So, if your Bluetooth mouse has run out of charge, it would stop working on your Windows 11 PC or laptop. However, a quick recharge of your wireless mouse should get it up and running on your device once again.
Another thing you might want to check when the issue arises is whether or not the power button of your wireless mouse is turned on. If it is not turned on on the Bluetooth mouse, flip the switch or press it, depending on your mouse model, to turn it on, and then try to use it on your Windows 11 PC or laptop.
3. Check for Nearby Connections for Your Mouse
If you use your Bluetooth mouse with multiple devices, one common issue that can cause the Bluetooth mouse not working issue in Windows 11 is if your wireless mouse is already connected to a different device. In this case, make sure your Bluetooth mouse is selected as a primary input device on your Windows 11 PC or laptop.
If it is connected to another device, be it another Windows/ macOS device or a mobile device, disconnect it from that device. Then select your Bluetooth mouse as the primary mouse on your Windows 11 device and the BT mouse not working issue should be fixed.
4. Reconnect Your Bluetooth Mouse to Windows 11 PC or Laptop
Now, if your wireless mouse is fully charged and yet you are facing the Bluetooth mouse not working issue in Windows 11, you might want to reconnect your peripheral to your Windows device. For this, you need to first remove the connected mouse from the Bluetooth list of your PC or laptop and then reconnect it as a new mouse.
However, before proceeding, it is worth mentioning that you can use your keyboard or Voice Access in Windows 11 to navigate through the system for this step as well as the following ones. If you are using a laptop, use the trackpad on your device, and in the case of a touchscreen-supported device, simply use the screen.
Now, find the step-by-step guide to reconnect your Bluetooth mouse in Windows 11 right below. :
1. Use Windows + I to launch the Settings app in Windows 11.
2. Go to the Bluetooth & devices tab on the left nav bar.
3. Select the three-dot button for your connected mouse and choose the Remove option.
4. Once it is removed, select the Add device option.
5. Select the Bluetooth option on the following UI.
6. Put your wireless mouse in the discoverable mode and use the Bluetooth UI in Windows 11 to reconnect your BT mouse.
An outdated mouse driver installed on your Windows 11 PC or laptop could very well cause the Bluetooth mouse not working issue on your device. However, the fix is quite easy, and here’s how you can update the mouse driver on your Windows 11 device:
1. With your wireless mouse connected to your device, press the Windows + X shortcut to open the Quick Links menu.
2. Use the arrow keys to select the Device Manager and press Enter.
3. In Device Manager, navigate to the Mice and other pointing devices and expand the section with the right-arrow key.
5. Now, select the Update driver option on the context menu.
6. Choose the Search automatically for drivers option on the following prompt.
7. Wait for Windows to download and install the latest mouse driver.
8. Restart your Windows 11 PC or laptop.
6. Reinstall the Mouse Driver in Windows 11
If updating the mouse driver on your Windows 11 PC or laptop did not resolve the Bluetooth mouse not working issue, you can try reinstalling it. Follow the steps right below to do that:
1. Open the Device Manager window in Windows 11 as explained in the previous fix (Fix #4).
2. Expand the Mice and other pointing devices option on the list.
3. Select the Bluetooth mouse driver, press Shift + F10, and select the Uninstall device option.
4. Confirm your action by selecting the Uninstall option and pressing Enter on the following prompt.
5. Restart your Windows 11 PC or laptop after the uninstallation.
Following the restart, Windows 11 will automatically detect the hardware change on your device and reinstall the mouse driver. Hence, check whether the Bluetooth mouse not working issue is fixed or not after the restart.
7. Check Your Bluetooth Functionality in Windows 11
Other issues in the mouse driver, issues with the Bluetooth functionality of your Windows 11 device can also lead to the Bluetooth mouse not working issue. In this case, you can try turning the Bluetooth feature off on your device and turning it back on to check if it is connecting properly with all your wireless peripherals.
If you think that there is an issue with the Bluetooth feature on your device that is indeed causing the Bluetooth mouse not working issue, check out our in-depth guide on how to fix Bluetooth issues in Windows 11 from right here!
8. Restart Windows Explorer in Windows 11
The Windows Explorer process is an essential Windows process, running in the background, that handles various system operations, ranging from copy and paste to mouse and keyboard operations. Hence, there is a high chance that an issue with this process can cause the Bluetooth mouse not working issue in Windows 11.
However, restarting the Windows Explorer process can resolve the said issue on your Windows 11 PC or laptop. So, here’s how to restart the Windows Explorer process on your device:
1. Press Ctrl + Shift + Esc to launch the Task Manager in Windows 11.
2. Navigate to the Processes tab, if it is not opened already.
3. Next, use Tab to navigate to the search bar on the right pane.
4. Type in Windows Explorer in the text field.
5. Once the process shows up, use the arrow keys to select it.
Now, various modern mice from brands like Logitech, Asus, and so on, are connected via a dedicated OEM software application in Windows 11. For instance, Logitech uses its G Hub application, Razer uses Synapse, and Asus uses its Armory Crate application to detect and show their respective devices that are connected to a Windows 11 PC or laptop.
So, if the OEM application on your Windows 11 is outdated, the Bluetooth mouse might stop working or malfunction on your device. In this case, you can launch the relevant OEM app on your Windows 11 device and check for its latest updates.
You can find the Update section in different areas within the applications, depending on the brand. In Logitech G Hub and Asus Armory Crate, for example, you can find the Check for update button and the Update Center section on the App Settings page, respectively.
Hence, update the OEM software that you are using with your wireless mouse on your Windows 11 PC or laptop. Restart your system after the update. Following the restart, check whether the Bluetooth mouse not working issue is fixed on your device or not.
10. Run SFC Scan in Windows 11
Other than the above causes and issues, missing or corrupted system files in Windows 11 can also cause issues such as the Bluetooth mouse not working issue. In this case, you can take the help of the System File Checker scan, aka the SFC scan, in Windows 11 to replace the problematic system files in the system file directory of your device.
Follow the steps right below to run the SFC scan in Windows 11:
1. Use Windows + S to open Windows search and search for cmd.
2. Use Tab to navigate to the Run as administrator button for the Command Prompt tool and press Enter.
3. Select the Yes option on the User Account Control prompt and press Enter.
4. Once Command Prompt opens, type in the following command and press Enter:sfc /scannow
5. Wait for the process to complete.
6. Restart your Windows 11 PC or laptop.
11. Run DISM Scans in Windows 11
If the SFC scan did not do the trick, the Deployment Image Servicing and Management scans just might. It is a set of command-line tools that checks the disk images in Windows 11 and resolves various system-level issues on PCs and laptops.
So, follow the steps right below to run the DISM scans in Windows 11:
1. Open the Command Prompt as an administrator as explained in the previous fix (Fix #9).
2. In the Command Prompt window, type in the following commands and press Enter one by one:DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth
Note: Do not run the above commands in Command Prompt simultaneously.
3. Wait for the commands to execute completely.
4. Restart your Windows 11 PC or laptop.
Other than system issues in Windows 11, outdated Windows build can also cause the Bluetooth mouse not working issue on your PC or laptop. You see, bugs and glitches in outdated Windows 11 versions can cause system-level issues like this.
In this case, you can simply check for the latest updates for your Windows 11 device and install them right away. Follow the steps below to do just that:
1. Use Windows + I to launch the Settings app in Windows 11.
2. Navigate to the Windows Update tab on the left nav bar.
3. Use Tab to select the Check for updates button and press Enter.
Note: Make sure your device is connected to an active internet network during this process.
4. Once the latest Windows 11 updates show up, select the Download & install button and press Enter.
5. Wait for the updates to install on your device.
6. Restart your Windows 11 PC or laptop following completion.
How to connect my mouse via Bluetooth in Windows 11?
Put your wireless mouse in the discoverable mode and enable Bluetooth on your Windows 11 PC or laptop. Go to the Bluetooth & devices section in Windows Settings and add your mouse to your Bluetooth list.
How do I reset my Bluetooth mouse in Windows 11?
There are various ways to reset your Bluetooth mouse in Windows 11, depending on the brand and mouse model. Hence, check the support guide of the mouse that you are using for more information on resetting your Bluetooth-enabled mouse.
Why is my Bluetooth mouse not working in Windows 11 even though it is connected?
If your Bluetooth mouse is showing as a paired device on your Windows 11 PC or laptop and yet it is not working, it could be connected to another device with which you use your BT mouse or it could be an issue with the Bluetooth functionality of your Windows device.
If you are an accountant or a corporate executive who works on a Windows 11 PC or laptop, we are sure you know the significance of the Numpad on your keyboard. However, we have seen many users report that after upgrading their PCs and laptop to the latest Windows 11 OS, they are facing the Numpad not working issue.
So, in this in-depth fix guide, we bring you some of the top solutions that you can try to fix the Number pad not working in Windows 11 issue on your laptop or PC. Check them out!
Fix Number Pad Not Working in Windows 11
Below we have listed some of the best and working fixes for the Numpad not working in Windows 11 issue. Be sure to try them all out on your laptop or PC one by one to see which one works. Now, with that out of the way, let’s get into the fixes, shall we?
1. Restart Your Windows 11 PC or Laptop
Restarting your Windows 11 PC or laptop might sound like the most generic fix but believe me you, it often proves to be highly effective for system issues such as the Numpad not working in Windows 11 issue. A quick restart of your Windows system force-closes all the running applications and background processes, and even clears the RAM.
Hence, there is a high chance that restarting your Windows 11 device would fix the Numpad not working and get it up and running once again. So, head over to the Power options in the Start menu on your Windows 11 device and give your system a restart.
2. Check Your Keyboard and Connections
If you are reading this, we assume that the restart did not fix the Numpad not working in Windows 11 issue on your device. If that is the case, the next things you might want to check are your keyboard and the physical connections. So, check if the USB connector is properly inserted into your PC or laptop port or not and whether or not your keyboard is operational.
To check if your keyboard is alright and whether or not all the keys are working on your device, you can use the key tester to test all the keys. If you find that the Numpad keys are not working, you can contact the customer care of the keyboard brand that you are using to get it replaced, if it is still under warranty.
You also might want to check if the Numpad is locked on your keyboard or not. In this case, you can simply press the dedicated Num Lock button on your keyboard to enable the Numpad on your Windows 11 device.
3. Disable Mouse Keys in Windows 11 Settings
Now, if you did not know it already, Windows allows users to use the number pad on the keyboard to control the mouse pointer. So, if you somehow enabled the Mouse keys feature on your PC or laptop, you might face the Numpad not working issue on your Windows 11 device as the number keys will control the cursor.
Follow the steps right below to disable the Mouse keys feature in Windows 11 and fix the Numpad not working issue:
1. Press the Windows + I shortcut to launch the Settings app.
After making this change, check if the Numpad not working issue is fixed on your Windows 11 device or not.
Amongst other factors like misconfigured settings, running an outdated keyboard driver can cause the Numpad not working issue in Windows 11. So, if you have not updated your keyboard driver in a while, it is about time you do that. Follow the steps right below to update the keyboard driver on your Windows 11 PC or laptop:
4. Find the primary keyboard driver for your Windows 11 PC or laptop.
6. Choose the Search automatically for drivers on the following prompt.
7. Wait for the update process to complete.
8. Restart your Windows 11 PC or laptop.
5. Re-Install the Keyboard Driver in Windows 11
Other than outdated drivers, minor issues in the keyboard driver of your PC or laptop could also cause the Numpad not working issue. In this case, you can completely uninstall the keyboard driver and let Windows re-install it on your device. Follow the steps below to do just that:
4. Confirm your action.
5. Wait for the process to complete.
6. Restart your Windows 11 PC or laptop.
After the restart, Windows will automatically detect the hardware change and re-install the keyboard driver. And if the driver was responsible for the Numpad issue on your Windows 11 device, it should be fixed at this point.
6. Troubleshoot Your Keyboard in Windows 11
Now, if the above fixes did not work and you are still stuck with an inoperable Numpad, chances are that a misconfigured setting is causing the Numpad not working issue in Windows 11.
If that is the case, you can use the integrated, dedicated troubleshooter in Windows 11 to troubleshoot the hardware and fix internal issues. Check out the steps below to troubleshoot your keyboard in Windows 11 and fix the Numpad not working issue right away:
1. Use Windows + I to launch the Settings app in Windows 11.
2. Under the System tab on the left nav bar, go to the Troubleshoot menu.
5. Wait for the troubleshooting process to complete.
Restart your Windows 11 PC or laptop and check whether the Numpad is working on your device or not.
Much like how outdated keyboard drivers can cause the Numpad not working issue in Windows 11, running an outdated Windows version can also cause such issues on your PC or laptop. However, the good news is that you can easily check for Windows updates in Windows 11 and update your Windows version. Here’s how you can do that:
1. Press the Windows + I shortcut to launch the Settings app in Windows 11.
Note: Make sure you are connected to an active internet connection during this process.
4. Wait for the update to complete.
5. Restart your Windows 11 device after the process.
8. Use Windows Registry Editor to Fix Numpad in Windows 11
If all the above solutions fail to revive the Numpad on your Windows 11 PC or laptop, you can use the Registry Editor to fix it. However, before proceeding with this step, it is recommended that you back up your current registry files in Windows. You see if you make an incorrect change in the Registry Editor in Windows, it can cause severe system issues.
In that case, you can use the backup to restore your device. Also, be sure to follow the below steps just as they are to avoid this kind of situation. Now, with that out of the way, let’s take a look at how you can use the Registry Editor in Windows 11 to fix the Numpad not working issue. Check it out right below:
1. Press the Windows + R shortcut to open the Run tool.
2. Type in regedit in the text field and press Enter.
4. Once the Registry Editor opens, copy and paste the following path on the above URL bar:HKEY_CURRENT_USERControl PanelKeyboard
7. Restart your Windows 11 PC or laptop.
Why is the Numpad not working in Windows 11?
There can be various reasons why the Numpad is not working in Windows 11, including misconfigured keyboard settings, outdated keyboard drivers, outdated Windows versions, issues with the keyboard unit, and a few others.
Can I use an on-screen keyboard in Windows 11?
Yes, you can easily use an on-screen keyboard in Windows 11. Simply press the Ctrl + Windows + O keyboard shortcut to launch the on-screen keyboard in Windows 11.
How to disable Num Lock without the Num Lock in Windows 11?
To do this, you can press Ctrl + Windows + O to bring up the on-screen keyboard, check the box for Turn on numeric key pad in the Options window, and use the Num Lock button on the on-screen keyboard to disable Num Lock without using the physical Num Lock button on your keyboard.
So, these were some of the best solutions that you can try on your PC or laptop to fix the Numpad not working issue in Windows 11. We hope one of the above methods works for you and that you are able to get the Numpad on your keyboard up and running once again.
If you are facing other keyboard issues in Windows 11 such as the Function-keys not working or the Windows key not working, check out our in-depth fix guide on those via the provided links.
While it’s not necessary to stay on the bleeding edge, keeping most of your drivers updated is good practice for both performance and stability reasons.
However, if you try to install drivers from a third-party source, you may face verification issues during the installation. Even when installing using the manufacturer’s driver manager, the installation can still sometimes fail due to faults with the driver manager tool itself.
In this article, we’ve detailed all such cases, as well as what steps you can take to successfully update the driver in Windows.
Digital signature verification failure
Bugged driver manager
Conflict with old driver files
Windows update issues
First, let’s get the verification issue out of the way. We recommend only installing drivers that you got from official sources. If you choose to install drivers from third-party sources that you trust, you’ll encounter various error messages as listed below:
Windows cannot verify that the driver is compatible
Windows can’t verify the publisher of this driver software
This driver hasn’t been signed
Windows requires a digitally signed driver
To resolve these, you can usually press Yes to confirm and continue with the installation. In some cases, you won’t be allowed to proceed, and the only option is to download the driver from an official source. We’ve listed the steps to do so in the sections below.
Your PC receives driver updates from time to time via Windows Update, but generally speaking, these only happen in case of important bug fixes and patches. As such, if you’re used to automatically updating drivers via Windows Update or the Device Manager, most of your drivers are likely a year or two older than the latest ones.
It’s best to download the driver from the manufacturer or use their driver manager software if you actually want to stay up to date. You can find these tools on the manufacturer’s support site. As most users face driver installation issues when updating graphics drivers, we’ll update NVIDIA’s graphics drivers as an example.
Either download the Driver Manager tool or manually search and download the exact driver version you want.
If you downloaded an executable driver file, simply launch it to start the update. If you downloaded the Driver Manager, you’ll need to install it first. When you launch it afterward, you’ll receive the option to update to the latest drivers.
The next step is the actual driver installation. It’s fine to just proceed with the default settings most of the time. If you want to perform a clean install or something similar, you should instead select Custom or Advanced Install.
A lot of users encounter the Graphics Driver Installation Failed or a similar error at the last step. This isn’t specific to graphics drivers either, as it can also happen with other device drivers.
If you manually downloaded the driver file, make sure you downloaded the correct version for your system architecture (x86 or x64).
If you’re using a driver manager, close it. Relaunch it as administrator and try updating again.
Temporarily disable the antivirus, then try updating.
Reinstall the Driver Manager, ideally a different version, and try updating one more time.
In cases where the official installer or driver manager doesn’t work, many users have had success with manually updating the driver via the device manager. Here are the steps to do so:
Press Win + X and select Device Manager.
Select the Browse my computer for drivers option.
This will suffice in most cases, but if you still face some issues, a clean install may be necessary. As an example, here are the steps to clean install the Intel Graphics driver:
Disconnect your PC from the internet and open the Device Manager.
Enable the Delete the driver software for this device option and press Uninstall. Restart your PC once that’s done.
Check the device in the Device Manager after restarting. The driver version and/or name should be different now as the driver has reverted to a basic version. If it hasn’t changed, some older driver files are still present. Repeat Steps 3 – 5 to resolve this.
Once the old driver files are completely removed, either launch the driver installer or update it using the steps from the section above.
Restart your PC and check the driver version now. It should be successfully updated to the latest one.
As stated, your PC receives occasional driver updates via Windows Update. In some cases, users are unable to update the drivers due to problems with Windows Update itself rather than the driver.
Generally, you’ll encounter a specific error code, which you can look up online to apply the appropriate troubleshooting steps. If there’s no error code, we recommend referring to this article for detailed steps on resolving Windows Update issues.
While we’re on the topic of Windows updates, there have also been a few cases where users were unable to update their drivers due to minor bugs and glitches in their current Windows build. After updating Windows, the driver updates proceeded without any issues. So, if you’re running an older build and haven’t updated Windows in a while, now may be a good time to do so.
Occasionally, a driver update will turn out to be buggy or incompatible with your system. In such cases, you can use the ‘Roll Back Driver‘ option via the Device Manager and install an older version of the driver. Alternatively, you can also download a specific version from an official source and install the driver using the executable.
As discussed in the article above, if the driver version isn’t supported, or the antivirus is interfering with the installation, you won’t be able to install the Game Ready Drivers. In such cases, you can temporarily disable the antivirus, then either manually download and install the driver, or perform a clean install via the GeForce Experience app.
Some GeForce Experience versions have minor bugs that are known to cause driver installation issues. Even with stable builds, third-party security services or certain Windows features like Fast Boot can interfere with the installation. If you’re facing this issue, we have a detailed article on fixing GeForce Experience that may be of use to you.
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